This packet is aimed at parents and covers two contrasting parenting styles — emotion dismissing (saying things like "stop crying" or "you're fine") versus emotion coaching (validating and naming feelings). Research shows emotion dismissing leads to poorer emotional regulation and more behavioural problems, while emotion coaching results in better social skills and stronger parent-child relationships.

It walks through a 5-step emotion coaching guide (notice, validate, name, understand, problem-solve) and covers how to handle tantrums by connecting with the child first before redirecting. It also addresses parents' own emotional regulation, reminding them that children learn by watching how adults handle big feelings. Key takeaway: all emotions are valid, but not all behaviours are acceptable.